We do not accept returns or exchanges, and all sales are final. However, if there is an issue with your order, please send a message through the Contact Us page with your order number and details. Please allow at least 24 hours for a response. Thank you for your understanding and cooperation.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for most items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full ounce.